MIA MAMI - GIFTS FOR MUMMY & BABY
Frequently Asked Questions
 
How much will delivery be?
 
Delivery prices start from £5.00 for gift baskets & £6.00 for nappy cakes & vary depending on the weight of the item. Due to the gifts being of a fragile nature, we have acquired bespoke boxes in order to protect the contents & all items are sent 1st class recorded delivery. (Please be aware that you will be required to sign for your item on its arrival.) Any order over £100 will be delivered free of charge-please contact us directly for this service.
 
Smaller gifts are individually priced for delivery - these prices can be located in your shopping basket prior to commiting to buy. Should you wish to purchase two or more items, please contact us directly as we may be able to combine postage.
 
If the items are to be delivered in High Wycombe, North Harrow, Reading or surrounding areas, it may be possible for the gifts to be delivered personally, therefore reducing the cost of P&P. Alternatively, you can collect the item directly from High Wycombe, saving on delivery charges all together. (Collection can also be from the Ruislip Duck Pond Market - see Events page for further details). Please contact us should you wish to discuss any of the above options further. 
 
All delivery prices quoted are for the UK mainland only. Should you wish us to deliver your gift further a field, please contact us. 
 
How soon after placing the order will my gift be delivered?
 
A large percentage of our baskets & cakes are “freshly baked” & we therefore aim to make up your gift & post it within 72hrs of you placing the order.  Should an item need to be specifically ordered or not be in stock, we will notify you of the delay. In addition to this, all personalised items are embroidered off site & therefore can take an additional 7 days. Should you require an item in a hurry please contact us directly via     e-mail or phone & we will endeavour to help.
 
How will my gift be presented?
 
All our prices include gift wrapping with a matching bow & colour coordinated ribbons. In addition to this, each item contains a contents/gift tag for you to personalise.
 
Do you make bespoke nappy cakes & gift baskets?
 
Yes. If you have a particular idea or budget please contact us directly to discuss your requirements further. You can view some of our bespoke designs on the Gallery page.
 
Can I view your products prior to purchase?
 
Yes. We regularly attend the Duck Pond Market in Ruislip on a monthly basis. Please note that we do not display our gift baskets at the DPM, however should you wish to purchase one please contact us & we will bring it along for you to collect.  Please see our Events page for further details & any other exhibitions we might be attending. 
 
What if I’m not happy with my order?
 
We guarantee satisfaction but should not be entirely content with your purchase please contact us directly to discuss the matter further. Please be aware that bespoke designs & personalised items are non-refundable.
 
How can I pay for my order?
 
We accept payment via Paypal. This method can be used even if you do not have a Paypal account. Personalised cheques are also acceptable but please be aware that items will not be dispatched until the cheque has cleared, therefore delaying delivery. Please make cheques payable to Mrs. M Tyrrell.
 
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